Midtown Phoenix office, with Keyfinder since 2021Maintenance Coordinator
Jonah Brightwater
Takes the emergency line, triages every ticket and books the March and October cooling services.
About Jonah
Jonah is the person on the other end of the emergency line. He triages every ticket that comes in against the written standard, dispatches the emergency ones the same day, and assigns the routine ones inside one business day.
He runs the preventive schedule that keeps most of those emergency calls from happening: cooling serviced in March and October, water heaters flushed annually, irrigation checked seasonally. Owners who adopt the preventive schedule log roughly 40 percent fewer summer emergency call-outs, on our numbers.
He also sequences make-ready work, which sounds unglamorous and is where the money is. Paint before flooring, cleaning last, everything booked against the move-out date rather than after it.
Others you may deal with
Leasing, accounting and maintenance all have named contacts too.
The whole team