341 owner reviews, 271 tenant reviews
What both sides of the lease say
We collect reviews from tenants as well as owners, because a management company that is pleasant to one and difficult to the other is not actually doing the job.
- 4.8 / 5Average across 612 reviews
- 78%Five star
- 31 monthsLongest average tenancy, Gilbert
4.8
Sample figures for a demo website.
The review that matters most
Anyone can collect praise for an easy month. The useful reviews are the ones written after something went wrong.
Owner client since 2019My HOA is difficult and the county registration had lapsed under the previous manager. Keyfinder fixed both inside a month and I have not thought about either since.
- 4.8 average from 612 reviews
- 341 owner reviews
- 271 tenant reviews
Reviews from owners and tenants
Twelve of the most recent, across every service we run.
Ask us something harderDaniela Ferreira
I live in Lisbon and own two houses off 40th Street. Desmond has answered every call inside a day for four years. The statements make sense to my accountant, which was never true with the last manager.
Andre Kowalczyk
Our AC died at 4pm on a Saturday in July. Someone picked up, a tech was there by 8pm, and the compressor was replaced Monday. Nobody told me to wait until business hours.
Miriam Oyelaran
Marcus talked me into a 24 month lease with a flat second year. I was annoyed about the rent I gave up. Three years later the same tenants are still there and I have had no turnover cost at all.
Curtis Delaney
The listing said exactly what the deposit and the pet rent would be, which sounds basic and is apparently rare. Application to keys took nine days.
Suhana Bhatt
The turnover scope came with a price on every line and a column telling me what could wait. I skipped half of it, relisted in eight days, and still got the rent they estimated.
Tobias Lindqvist
The draw lands between the 10th and 12th every month without fail. I would prefer the 5th, but I understand why they clear the repairs first and the statement is always final.
Renee Batiste
They sent the renewal offer three months out with the market comparables attached. It went up $40. I signed it the same day because there was nothing to argue about.
Gideon Achterberg
My HOA is difficult and the county registration had lapsed under the previous manager. Keyfinder fixed both inside a month and I have not thought about either since.
Paulina Sorto
Every repair ticket I have raised got a photo back when it was closed. Small thing, but I always knew what had actually been done.
Ezekiel Marchetti
Priya told me to wait five months and list in July instead of February. I did. It leased in four days at $180 a month more than her February number.
Nadia Al-Rashid
Screening was fast and they told me where I stood in the queue instead of leaving me guessing. I did not get that house, but I got the next one.
Bernard Okonkwo
Eleven doors on one consolidated statement, and a quarterly review where Renata tells me which one to sell. Last year she was right about the duplex.
Sample reviews written for this demo website. Names, places and dates are illustrative.